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CUSTOMER DELIGHT

The Business Mantra for the 21st Century
B.N.Dastoor
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Sales price: 50.00 INR

Organization needs to take care of the four major expectations of customers that are: Accuracy, Availability, Partnership and Advice to delight the customers. This book reveals the innovative ways to involve leading customers in all the aspects of development. This work is helpful for the market leaders who can transfer their enthusiasm to the opinion seekers.

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