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CUSTOMER DELIGHT

The Business Mantra for the 21st Century
B.N.Dastoor
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Organization needs to take care of the four major expectations of customers that are: Accuracy, Availability, Partnership and Advice to delight the customers. This book reveals the innovative ways to involve leading customers in all the aspects of development. This work is helpful for the market leaders who can transfer their enthusiasm to the opinion seekers.

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Beliefs Shape the Future
at 10.00 a.m. to 11.30 a.m.
on Sunday, February 26, 2017

 

 

Journey from Dream to Reality

at 10.00 a.m. to 11.30 a.m.
on Sunday, March 5, 2017

 

 

Lessons from Shrimad Bhagvad Gita

at 10.00 a.m. to 11.30 a.m.
on Sunday, March 12, 2017

 

by
Mr. B.N. Dastoor

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